Impact

Our customers are our true north. We take-on their challenges, workshop their problems, and develop a deep understanding of their businesses. We obsess over customer success knowing that in powering their business growth, and their careers, we power our own. Doing this demands constant reinvention. We embrace new concepts and new methodologies because what creates growth today may not create growth tomorrow.

Growth means getting things done. We don’t wait for permission and we are never in “holding patterns.” As long as our customers’ experience is at the center of our thinking and data supports an action, we move forward. If data isn’t available, we seek feedback from diverse points of view. We rely on each other to quickly evaluate, prioritize, and exercise good judgement. That means putting the team before ourselves, and putting our customers before everything else.

We believe that a small group of passionate people is all it takes to Create impact.com. We are not satisfied with the status quo. We are not satisfied with business as usual. We are not satisfied with anything less than greatness. We believe that growth drives happiness, and so we aim to perform at our highest level and inspire our teammates to do the same. We develop the balance necessary to sustain that peak performance knowing it is as valuable as the work itself. This is how we create a culture that attracts, keeps, and grows amazing people.

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